Customer satisfaction

Prime rib. Baked potato. Fried calamari. Elk. Little Debbie’s swiss rolls. Biscuits and sausage gravy. My American food wish list. Short. Specific. And very much doable in San Francisco. Dinner at the House of Prime Rib knocked two of those off my list. Prime rib and baked potato. Established in the late 1940s, it’s an institution. The waiters are happy, energetic and enthusiastic. They only serve prime rib – and getting a reservation requires some forward thinking.

Everything is done with great fanfare. Waiters wield the fixings like cocktail waiters play with bottles. Lots of waving of arms, a running commentary, and a genuine appreciation for what they are doing. It’s a joy to watch them work and a very vivid example of how you can work a table for tips. These boys make some money. I know that American customer service is the prototype that many attempt (and fail) to copy. Think Budapest. Think Dublin. I can’t think of anywhere I’ve been in Europe where customer service even comes close.

The cuts come in four sizes ranging from 6-8 oz to the King George – a hefty 15 oz. All cooked to perfection and cut to order. Served with a choice of creamed spinach or creamed corn and a house salad, tossed with great aplomb at your table. Culinary heaven.


 

Next on my list was the fried calamari – from Fisherman’s wharf. The place is jammed full of stalls and stands and restaurants selling fresh crab, lobster, mussels, oysters, seafood medleys – fresh and fried. I had a double dose – a crab and shrimp cup with some prawns – and then my battered, crispy, calamari. Walking down by the famous Pier 39, I was in fish heaven.

Later that night, we cooked duck and elk back at the flat. Score 3! I have my order in for my swiss rolls and am heading back shortly for some of Helen’s famous biscuits and sausage gravy. List complete. Cravings satiated. Waistband expanded. One very satisfied customer.

Share:

Sign up here to get an email whenever I post something new.

Never miss a post

More Posts

Medjugorje, Bosnia & Herzegovina

In 1981, something happened in the village of Medjugorje that would change the shape of things to come. Dramatically. Our Lady appeared to six young

A sunlit historic stone street lined with traditional buildings, green-shuttered windows, and awnings, with a tall stone bell tower rising in the center under a clear blue sky. Tourists walk through the busy pedestrian street.

Dubrovnik, Croatia

For years I’ve been wondering what the hype was about. Put off by stories of massive crowds and an over-touristed old town, it’s taken me

Yacht harbour at sunset with rocks on the foreground and boats with masts in the background. Sunset giving off a pink hue to a dark blue sky

Slano, Croatia

Some 27 km northwest of Dubrovnik lies the village of Slano. Home to fewer than 600 locals, its population swells in the summer months. Boats

Yellow sign with black writing behind a railing on a red house. Sign reads: Sintra: a traffic jam in paradise. We are holding (?)s accountable for sustainable policies with measurable outcomes

Sintra, Portugal

A few years back, when staying in the lovely Ericeira, we popped over to Sintra to see Pena Palace. I don’t remember much of the

2 responses

  1. You forget those little breakfast sausages that you poach, blueberry pancake stacks with bacon, decent burritos and peanut butter cups. God bless America!

    I have finally nailed how to make the pancake stacks from scratch when the need comes calling, but the bacon is all wrong, but the little sausages, I had to get two packets each day, one for me to eat while I cooked the rest of the breakfast. I fear we can’t claim Europe is civilised until we have them.

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

2 responses

  1. You forget those little breakfast sausages that you poach, blueberry pancake stacks with bacon, decent burritos and peanut butter cups. God bless America!

    I have finally nailed how to make the pancake stacks from scratch when the need comes calling, but the bacon is all wrong, but the little sausages, I had to get two packets each day, one for me to eat while I cooked the rest of the breakfast. I fear we can’t claim Europe is civilised until we have them.

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.